Returns & Exchanges
At Souped Up Fashion, we want you to be fully satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all unworn items. If your new gear doesn't fit or meet your expectations, we are here to make the exchange or refund process as smooth as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print and Pack
Download your prepaid shipping label and securely place your items in their original packaging, ensuring all tags are still attached.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our distribution center.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund or ship out your exchange within 5-7 business days.